Frequently Asked Questions

Everything you need to know about shopping with Sistabag

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, all Sistabag products come with a 1-year limited warranty against manufacturing defects. If you experience any quality issues, contact our support team with your order number.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat.

Do you ship internationally?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.